Shipping Policy
Shipping Policy
Last Updated: February 21, 2025
1. Shipping Destinations
We currently ship to the following countries:
🇺🇸 United States | 🇬🇧 United Kingdom | 🇦🇺 Australia
2. Shipping Methods & Delivery Timelines & Shipping Costs
Country | Shipping Method | Shipping Time | Shipping Cost |
---|---|---|---|
US | Standard Shipping | 8-10 business days | $10 USD |
GB | Standard Shipping | 5-8 business days | £6 GBP |
AU | Standard Shipping | 8-10 business days | $10 AUD |
Notes:
- Delivery timelines start from the shipment date (not the order date).
- Delays may occur during holidays or peak seasons.
3. Order Processing
- Processing Time: All orders are processed within 2-5 business days (excluding weekends and public holidays).
- Order Cutoff: Orders placed before 5:00 PM GMT+8 will be processed the same business day. Orders after this time will be processed the next business day.
4. Taxes & Import Duties
- Product prices include sales tax (such as VAT/GST), but international orders may incur import duties.
- Duties are borne by the buyer, and the specific fees are subject to local customs regulations.
5. Google Policy Compliance
- Transparency: Shipping costs and estimated delivery dates are clearly displayed before checkout.
- Return Policy: See our Return & Refund Policy or return shipping addresses and procedures.
- Data Security: Payment details are encrypted via SSL and PCI DSS compliant.
6. Contact Information
Legal Name:AZURE NETWORK LIMITED
📧 Shipping Inquiries: sales@azupet.com
- Address:Flat 1309 13/F King's Commercial Building No.2-4 Chatham Court,Tsim Sha Tsui Kowloon 999077 Hong Kong
⏰ Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT+8)
Related Policies:
Return & Refund Policy | Privacy Policy