Privacy Policy

Last Updated: February 21, 2025

1. Information We Collect

We collect the following information to operate our Shopify store and comply with legal obligations:

• Personal Data: Name, email, shipping/billing address, phone number, payment details (securely processed via Shopify Payments/PayPal/Stripe).
• Usage Data: IP address, browser type, device information, pages visited (using cookies and Google Analytics).
  

2. How We Use Your Information

• Process orders and manage shipping (our Shipping Policy)
  
• Communicate order updates and provide customer support.
• Improve website functionality and personalize user experience.
• Send marketing emails (only with your explicit consent).

3. Data Sharing

We share data with trusted third parties strictly for essential purposes:

• Shopify: Our e-commerce platform (Shopify Privacy Policy).
• Payment Processors: Secure gateways (e.g., PayPal, Stripe) to complete transactions.
• Shipping Partners: Logistics providers (e.g., FedEx, DHL) for order fulfillment.
• Legal Compliance: When required by law or to prevent fraud.

4. Your Rights

Under GDPR and CCPA, you have the right to:

• Access, correct, or request deletion of your data.
• Opt out of marketing communications (via unsubscribe link in emails).
• Disable cookies through browser settings

5. Cookies

We use cookies to track site usage and preferences. By using our site, you consent to cookie usage as described in our Cookie Policy.

6. Data Security

All transactions are encrypted via SSL/TLS technology. We follow Shopify’s security standards to protect your data.

7. Policy Updates

Changes will be posted on this page. Continued use of our site constitutes acceptance of updates.

8. Contact Us

For data requests or questions, contact:

Email: sales@azupet.com

Address: Flat 1309 13/F King's Commercial Building No.2-4 Chatham Court,Tsim Sha Tsui Kowloon 999077 Hong Kong